Frequently Asked Questions
Everything you need to know about shopping with Saheli Fashion.
What is your standard shipping timeline?
We typically process orders within 1-2 business days. Domestic shipping usually takes 3-5 business days, while international orders may take 7-14 business days depending on the destination.
How can I return or exchange an item?
We offer a 30-day return policy for all unworn items with original tags. Simply visit our Returns Portal to generate a prepaid shipping label and initiate your exchange or refund.
How do I ensure I choose the correct size?
Every product page features a detailed 'Size Guide' with specific measurements. We recommend comparing these measurements against your own to ensure the perfect fit for your body type.
What payment methods do you accept?
Saheli accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Afterpay.
Are your fabrics ethically sourced?
Yes, we are committed to sustainable fashion. We partner with certified manufacturers who prioritize fair labor practices and utilize eco-friendly materials whenever possible.
Can I track my order in real-time?
Once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your package's journey directly from our website.